Shipping policy

Shipping

Free shipping to the US
Shipping is free on every order to the United States, Canada, the United Kingdom and Australia.

Processing time
Orders are processed within 1–3 business days. You'll receive an email with tracking information when your order ships.

Estimated delivery time
These are estimates from the day your order ships, not guarantees:
United States: 8–12 business days
Canada, United Kingdom and Australia: 9–14 business days
Other countries: delivery times vary and are shown at checkout.

Delays
Carriers can sometimes be delayed by weather, customs or high volume. If your order hasn't arrived within 20 business days of shipping, email us and we'll help.

Questions?
Email support@velouria.store with your order number.